By using our webshop you agree to our shop policy. If you disagree with our shop policy we kindly ask of you not to use our webshop.
The processing time of each order is no longer than 1 working day. Orders placed before 2 PM are shipped the same day.
Customs and Import Taxes
Buyers are responsible for all customs and import taxes that may apply. We are not responsible for any delays due to customs.
Shipping flat rates are as followed:
- Netherlands: € 6.50
- Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Spain, Sweden, United Kingdom: € 13.00
- Europe: € 18.50
- Elsewhere: € 24.30
Shipping rates are displayed in euro’s and may vary depending on your currency.
Estimated Delivery Times
Delivery times vary depending on your location. These delivery times are an estimation only:
- Netherlands: 1 – 2 days
- Europe: 1 – 2 weeks
- Elsewhere: 2 – 5 weeks
We accept the following secure payment options:
- Creditcard by Stripe
We do not receive your creditcard/bank information. We can only see the information shown on our PayPal/Stripe statement.
Returns and Exchanges
We happily accept returns and/or exchanges if you are unhappy with your product.
Please contact us within 14 days after you received the item(s) you wish to return. After 14 days your order will be final.
Due to shelf life we are not able to accept returns on certain perishable products. We also do not accept returns on used products and/or products with a hygiene seal that has been broken.
We do not cover any shipping expenses. We do not cover shipping expenses made while returning a product and we do not cover shipping expenses made while ordering a product that will be returned.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.